We want to make it easier for NDIS participants to find and choose continence products that meet their needs. A survey is now open on NDIS Engage to better understand participants’ experiences when purchasing continence products and using the continence provider list (CPL). We want to understand what is working well, the challenges people experience, […]

The NDIA is seeking independent experts to join the Pricing Arrangements Reference Group (PARG). The PARG provides independent advice to help inform National Disability Insurance Scheme (NDIS) pricing policies and arrangements. Members review and provide feedback on pricing work, including analysis, methodologies, assumptions and recommendations. The PARG is an advisory body and does not have […]

To better protect participants from fraud and identity misuse, we are introducing additional security checks when people contact us. We may also complete these checks when we call you if you ask us to update personal information. These checks could include: confirming a one-time code sent to your mobile phone number or email address answering […]

The Australian Government will give $200 million over 3 years to the Inclusive Communities Fund. The Fund will help people with disability take part in their community. People can join social, sport, arts and other community activities. They can join local clubs and groups that match their interests. For example, this might include a sports […]

Cyber criminals have used myGov to gain access to some NDIS accounts through phishing activity and by persuading people to voluntarily provide login details. More information about common myGov scams and how to protect yourself can be found on the Services Australia website . What the NDIA is doing to support impacted participants We are taking this […]

Employment supports through the NDIS can help participants build skills, find and keep work, and move toward their goals. This session will explain what supports are available, how they work, and how they can be used to support meaningful employment outcomes. In this session we will cover: what types of employment supports the NDIS can […]

There are three ways to manage your NDIS funding: self-managed, plan-managed, and NDIA (agency) managed. Each option offers a different level of responsibility, flexibility, and support, and you can also combine these across different parts of your plan. In this session we will: explain how each option works, including who pays providers and manages financial […]

We are making changes to how we manage and update NDIS participants’ bank account details. We’re doing this to help reduce the risk of fraud and to keep participants’ personal information safe. Across the NDIA, we’re limiting who can see and update participant bank account details. We have introduced extra security checks for high-risk transactions, […]

A jail term imposed today sends a clear warning to any person who sets out to defraud the National Disability Insurance Scheme – you will be caught and punished. The odds of escaping detection are narrowing as the reach of sophisticated systems protecting NDIS participants grows. A Perth man was convicted and jailed for his […]

The government is moving to impose new obligations on the sale of NDIS businesses aimed at cracking down on the sale of ‘cleanskin’ registered businesses. Amended NDIS rules introduce new requirements from 1 July so providers will have to notify as soon as they become aware of a sale will occur and new audits will […]

There are upcoming multi-system updates. Planned outages allow us to update and improve our systems. Impacted systems: my NDIS Participant Portal my NDIS Provider Portal myplace Participant Portal myplace Provider Portal my NDIS Mobile App Integrity Portal Start date and time Saturday 20 June 2026, 11:00 pm AEST Finish date and time Sunday 21 June […]

NDIS participants and providers should claim as soon as possible after an NDIS support is delivered. Timely claiming means self-managed participants can be paid back faster for any out-of-pocket expenses. It also helps providers to get paid faster for supports they deliver. We’re increasing checks on older NDIS claims From 18 June, we’ll be doing […]

This is a joint media release between the Australian Federal Police, the NDIA, Australian Criminal Intelligence Commission, and NDIS Quality and Safeguards Commission. An Adelaide woman has been arrested and charged on Wednesday (10 June, 2026) over an alleged plot to defraud more than $5 million from the NDIS. The woman has been bailed and […]

Motor Neurone Disease is a rare, incurable and fatal condition which is invariably characterised by a rapid deterioration in physical function. As a result of these particular characteristics, the Government will this week amend the Aged Care Rules to recognise MND as a discrete, specific condition warranting urgent priority for Support at Home. This change will give all […]

Join us for our Connecting Day — an event designed to bring providers and participants together.  Our team will answer your questions and help you: learn about the NDIS find out how to access the NDIS connect with providers share your feedback. Who is invited Participants, families and carers Providers and disability sector representatives Catering:  Come […]

The Australian Government is helping people with intellectual disability take greater control over their finances. A one-off grant opportunity of $1.42 million will be provided to Inclusion Australia over two years to co-design practical and accessible resources to assist with supported financial decision-making. Supported decision-making helps people, particularly those with intellectual disability, to make their […]

The Australian Government has announced reforms in the 2026-27 Federal Budget to help secure the future of the NDIS.  The Budget includes actions to: deliver quality services and support, including a $200 million Inclusive Communities Fund to rebuild community organisation capability to host genuine participation activities make eligibility requirements clearer, with standardised, evidence-based assessments of […]

Australia’s Disability Strategy Advisory Council has released its roadmap to deliver its top priorities this year, endorsed by all Disability Ministers across Australia. The 2026 Work Plan focuses on: The independent evaluation of Australia’s Disability Strategy Better access to information and communications Increased disability employment in the Australian Public Service Ongoing implementation of Disability Royal […]

The Cultural and Linguistic Diversity (CALD) Expert Advisory Group met online on Tuesday 10 March 2026.The meeting focused on: CALD engagement insight report publishing details of the CALD Expert Advisory Group on the NDIS website the CALD Strategy 2024-2028 action review. CALD Engagement Insight Report The National Disability Insurance Agency (NDIA) shared a report about […]

We’ve updated the NDIS website to make it easier to use.  You might notice changes on the website.  We’ve updated the participant and provider journey sections with:  clearer menus shorter pages with more direct information simple, familiar language.  All the information you need is still here. It just looks a little different.  The updates to the website will make it simpler and easier for […]