Have your say on the continence provider list

We want to make it easier for NDIS participants to find and choose continence products that meet their needs. A survey is now open on NDIS Engage to better understand participants’ experiences when purchasing continence products and using the continence provider list (CPL). We want to understand what is working well, the challenges people experience, […]

Applications open for the Pricing Arrangements Reference Group

The NDIA is seeking independent experts to join the Pricing Arrangements Reference Group (PARG). The PARG provides independent advice to help inform National Disability Insurance Scheme (NDIS) pricing policies and arrangements. Members review and provide feedback on pricing work, including analysis, methodologies, assumptions and recommendations. The PARG is an advisory body and does not have […]

Extra checks to help protect your information

To better protect participants from fraud and identity misuse, we are introducing additional security checks when people contact us. We may also complete these checks when we call you if you ask us to update personal information. These checks could include: confirming a one-time code sent to your mobile phone number or email address answering […]

Have your say on the Inclusive Communities Fund

The Australian Government will give $200 million over 3 years to the Inclusive Communities Fund. The Fund will help people with disability take part in their community. People can join social, sport, arts and other community activities. They can join local clubs and groups that match their interests. For example, this might include a sports […]

myGov data breach

Cyber criminals have used myGov to gain access to some NDIS accounts through phishing activity and by persuading people to voluntarily provide login details. More information about common myGov scams and how to protect yourself can be found on the Services Australia website . What the NDIA is doing to support impacted participants We are taking this […]

Updating bank details

We are making changes to how we manage and update NDIS participants’ bank account details. We’re doing this to help reduce the risk of fraud and to keep participants’ personal information safe. Across the NDIA, we’re limiting who can see and update participant bank account details. We have introduced extra security checks for high-risk transactions, […]

Another NDIS fraudster sentenced to jail

A jail term imposed today sends a clear warning to any person who sets out to defraud the National Disability Insurance Scheme – you will be caught and punished. The odds of escaping detection are narrowing as the reach of sophisticated systems protecting NDIS participants grows. A Perth man was convicted and jailed for his […]

Planned system updates 20-21 June 2026

There are upcoming multi-system updates. Planned outages allow us to update and improve our systems. Impacted systems: my NDIS Participant Portal my NDIS Provider Portal myplace Participant Portal myplace Provider Portal my NDIS Mobile App Integrity Portal Start date and time Saturday 20 June 2026, 11:00 pm AEST Finish date and time Sunday 21 June […]

Increasing integrity checks on older claims

NDIS participants and providers should claim as soon as possible after an NDIS support is delivered. Timely claiming means self-managed participants can be paid back faster for any out-of-pocket expenses. It also helps providers to get paid faster for supports they deliver. We’re increasing checks on older NDIS claims From 18 June, we’ll be doing […]