Following extensive testing and preparation we will start rolling out our new computer system and improved processes across Australia from 30 October 2023. We expect it to take 18 months for all participant plans to move to our new system.

There is nothing you need to do right now.

When you come to the next step in your NDIS journey, we will work with you to make sure you have the support and information you need.

We are taking our time with the national roll out because we want to make sure everyone connected to the NDIS – participants, providers, our staff and partners – have time to prepare for our new ways of working and know what to expect from the next step in their NDIS journey.

Each time we work together, we will tell you which computer system your plan is in (our new one or our current one). This way, you can be sure of what to expect from your NDIS experience and can share this information with people important to you, like your supporters or providers.

Together we are developing a new way to measure the wellbeing of people with disability including NDIS participants.

As part of this work, we are inviting NDIS participants and other people with disability to take part in a survey.

This helps us to collect information about what is important to participants and other people with disability when thinking about wellbeing.

This will allow us to monitor how the NDIS and other services are improving the wellbeing of NDIS participants and other people with disability.

We want to hear from as many participants and people with disability as possible.

This helps to make sure we accurately measure wellbeing for people with different types of disabilities, ages and community groups.

Following extensive testing and preparation we will start rolling out our new computer system and improved processes across Australia from 30 October 2023. We expect it to take 18 months for all participant plans to move to our new system.

There is nothing you need to do right now.

When you come to the next step in your NDIS journey, we will work with you to make sure you have the support and information you need.

We are taking our time with the national roll out because we want to make sure everyone connected to the NDIS – participants, providers, our staff and partners – have time to prepare for our new ways of working and know what to expect from the next step in their NDIS journey.

Each time we work together, we will tell you which computer system your plan is in (our new one or our current one). This way, you can be sure of what to expect from your NDIS experience and can share this information with people important to you, like your supporters or providers.

For more information, visit the Measure of wellbeing for people with disability page.

Credit to: https://www.ndis.gov.au/news/9607-wellbeing-index-people-disabilities